To comply with strict A2P 10DLC campaign registration requirements, this informal page explains, in simple terms, what the SMS messaging opt-in mechanism is and how it works.
Our goal is to be fully transparent to all users.
SMS text opt-in mechanism, how it works:
Registering an account within the Open Road App on Android or iOS application is the only way you can opt in to receive SMS text messages. Without that enrollment and consent, you will not be eligible to receive our SMS text messages.
How to enroll & opt-in:
- Install the Open Road App from the Google Play Store link or iOS App Store link
- After passing the greeting screens, click on Sign Up at the top as seen in this screenshot:
- Enter your name, email and phone information.
- Next you will be required to check the acceptance box confirming your consent to receive SMS messages. This is the call-to-action, as seen in this screenshot here:
- Next you are required to send a one-time password message (OTP) to verify that the phone number entered is accurate. This is the immediate SMS verification step and is required by A2P 10DLC. Seen in the below screenshots:
- Finally, accept the terms and conditions for use then tap Sign Up to submit registration.
This completes your enrollment & opt-in process.
Here is a screenshot of the Terms and Conditions page as seen from within the app.
Note when viewed within the app this screen is zoomable and scrollable for easier reading:
For the most up-to-date instructions on opting out, always check the Terms & Conditions.
Here is an excerpt from Terms & Conditions as of September 9th 2025:
SMS COMMUNICATION AND MOBILE NUMBERS.
When you provide your mobile phone number during account registration or within your user profile, we may use it to send transactional SMS messages such as:
- One-time passwords (OTPs) for login verification
- Group travel invitations initiated by you or other users
CONSENT AND USE.
You must provide explicit consent during signup to receive SMS messages. This consent is collected via a clearly labeled opt-in checkbox. You may withdraw consent at any time by replying STOP to any SMS message.MESSAGE FREQUENCY.
Messaging frequency may vary depending on your interactions with the app, including but not limited to login activity, security verifications, and group travel invitations. Standard message and data rates may apply.SECURITY AND DISCLOSURE.
Mobile numbers are stored securely and never shared or sold. We use reputable third-party services (such as Twilio) to deliver messages and ensure compliance with industry standards.YOUR CHOICES.
You may opt out of receiving SMS at any time by replying STOP to any message. Note that doing so will prevent you from getting one-time passwords. You may cancel your opt out status by sending the word START to [+1 385-235-7633] from your mobile device or HELP for support contact information.DISCLOSURE OF RATES.
Standard message and data rates may apply when receiving SMS messages from us. Please check with your mobile carrier for details regarding your specific plan and charges.
The Privacy Policy also includes verbiage regarding SMS communication.
Here is an excerpt from the Privacy Policy as of September 5th 2025:
SMS COMMUNICATION AND MOBILE NUMBERS.
When you provide your mobile phone number during account registration or within your user profile, we may use it to send transactional SMS messages such as:
- One-time passwords (OTPs) for login verification
- Group travel invitations initiated by you or other users
CONSENT AND USE.
You must provide explicit consent during signup to receive SMS messages. This consent is collected via a clearly labeled opt-in checkbox. You may withdraw consent at any time by replying STOP to any SMS message. For full details, see the SMS section of our Terms and Conditions.MESSAGE FREQUENCY.
Messaging frequency may vary depending on your interactions with the app, including but not limited to login activity, security verifications, and group travel invitations. Standard message and data rates may apply.SECURITY AND DISCLOSURE.
Mobile numbers are stored securely and never shared or sold. We use reputable third-party services (such as Twilio) to deliver messages and ensure compliance with industry standards.YOUR CHOICES.
You may opt out of receiving SMS at any time by replying STOP to any message. Note that doing so will prevent you from getting one-time passwords. You may cancel your opt out status by sending the word START to [+1 385-235-7633] from your mobile device or HELP for support contact information.DISCLOSURE OF RATES.
Standard message and data rates may apply when receiving SMS messages from us. Please check with your mobile carrier for details regarding your specific plan and charges.
The full policy is clearly outlined in the Terms & Conditions and is supplemented by the Privacy Policy
Account Deletion
When an account is deleted, the associated data, including phone number, is removed. This action is irreversible. Users can delete their account directly through the app. See this link for instructions and an alternative method (manual request via email). Terminated accounts will no longer receive SMS messages.
Branding Examples:
The application sending these notifications is the Open Road App, which is being developed by Open Road App, LLC and may contain content from Open Road Publishing, LLC. For clarity, here are examples of brand images that can be associated with the platform:
Additional Links:
Our Terms & Conditions can be found here: https://www.openroadapp.us/terms.html
Our Privacy Policy can be found here: https://www.openroadapp.us/privacy_policy.html
Instructions for account deletion can be found here: https://www.openroadapp.us/delete_my_account.html.
Additional Notes:
This informal document does not augment or supersede the terms and conditions or the privacy policy.
As application development continues, the screenshots and version-specific directions found on this informal document may become outdated, but the same basic workflow and opt-in mechanisms will remain in place.
This document was last updated on September 9th 2025.